VELOCITY ATHLETIC TRAINING
Website Legal Policies & Terms of Use
Effective Date: July 24, 2026
This Website Legal Policies Manual governs the use of the Velocity Athletic Training website, services, programs, educational materials, online memberships, consultations, telehealth services, webinars, downloadable resources, and all related digital content. These policies should be read together with our Privacy Policy.
TABLE OF CONTENTS
- Terms and Conditions of Use
- Privacy Policy
- Cookie Policy
- Medical Disclaimer
- Fitness & Exercise Liability Waiver
- No Services to Minors under 18 yrs.
- Telehealth & Virtual Services Consent
- HIPAA Notice of Privacy Practices
- Photo, Video and Media Release
- Refund, Cancellation & Rescheduling Policy
- Copyright & Intellectual Property Policy
- Limitation of Liability
- Indemnification
- Governing Law
- Contact Information
1. TERMS AND CONDITIONS OF USE
By accessing or using this website, you agree to comply with these Terms and Conditions.
Velocity Athletic Training reserves the right to update, modify, suspend, or discontinue any aspect of the website or services without prior notice.
Users agree to use this website only for lawful purposes and shall not:
- copy or reproduce website content without written permission;
- interfere with website functionality or security;
- upload viruses or malicious software;
- impersonate another individual;
- misuse contact forms or communication systems;
- attempt unauthorized access to restricted areas.
Violation of these Terms may result in immediate termination of website access and legal action where appropriate.
2. PRIVACY POLICY
The Privacy Policy incorporated into this Manual explains how Velocity Athletic Training collects, stores, uses, protects, and discloses personal information in accordance with applicable privacy laws.
4. MEDICAL DISCLAIMER
The information provided by Velocity Athletic Training through its website, blogs, newsletters, webinars, educational resources, consultations, social media, memberships, online programs, and downloadable materials is provided for educational and informational purposes only.
Nothing contained on this website constitutes:
- medical advice;
- diagnosis;
- treatment;
- prescription;
- medical opinion;
- physician-patient relationship.
Users should always consult their physician or qualified healthcare provider before beginning any exercise, nutrition, supplementation, wellness, or rehabilitation program.
Never disregard professional medical advice because of information obtained from this website.
If you are experiencing a medical emergency, immediately contact your physician or emergency services.
5. FITNESS & EXERCISE LIABILITY WAIVER
Participation in any Velocity Athletic Training service, including personal training, boot camps, corporate wellness programs, online workouts, webinars, educational sessions, virtual coaching, nutritional guidance, or fitness assessments, is voluntary.
Participants acknowledge that physical activity carries inherent risks, including but not limited to:
- muscle strains;
- sprains;
- falls;
- fractures;
- cardiovascular events;
- dehydration;
- heat-related illness;
- unforeseen injuries.
By participating, users certify they are physically able to participate or have obtained medical clearance where appropriate.
To the fullest extent permitted by law, participants voluntarily assume all risks associated with participation and release Velocity Athletic Training, its officers, directors, employees, contractors, volunteers, affiliates, and representatives from claims arising out of participation, except where prohibited by applicable law or caused by gross negligence or willful misconduct.
6. No Services or Memberships for Minors
Velocity Athletic Training provides services, programs, consultations, memberships, events, webinars, and other offerings exclusively to individuals who are 18 years of age or older.
We do not:
- provide personal training, fitness, nutrition, supplementation, wellness, mentoring, telehealth, virtual, corporate wellness, or related services to minors;
- accept individuals under the age of 18 into any Velocity Athletic Training membership program or membership platform;
- permit minors to independently register for programs, complete client intake forms, purchase services, book consultations, or create membership accounts;
- knowingly collect personal, health, payment, or membership information from individuals under the age of 18.
By submitting a form, registering for a program, purchasing a service, joining a membership, booking a consultation, or otherwise engaging with Velocity Athletic Training, the individual represents and confirms that they are at least 18 years of age.
Velocity Athletic Training reserves the right to request reasonable proof of age at any time. Any registration, membership, booking, application, or account created by or on behalf of a person under the age of 18 may be rejected, cancelled, suspended, or terminated.
If we become aware that we have inadvertently collected personal information from a person under the age of 18, we will take reasonable steps to delete the information, subject to any applicable legal, safety, record-retention, or regulatory obligations.
Parents and legal guardians should not submit personal or health information on behalf of a minor or attempt to enroll a minor in any Velocity Athletic Training service or membership.
Our policy of serving adults only is a business eligibility requirement. It is separate from statutory child-privacy thresholds, which may vary by jurisdiction. For example, U.S. COPPA rules specifically govern certain online collection from children under 13, while Canadian privacy authorities address broader privacy protections for children and young people.
6. TELEHEALTH & VIRTUAL SERVICES CONSENT
Velocity Athletic Training provides virtual wellness consultations through secure electronic communications.
By participating, clients acknowledge:
- telehealth has inherent technological limitations;
- internet interruptions may occur;
- confidentiality cannot be guaranteed against every technological risk;
- virtual consultations may not be appropriate for every condition;
- emergency medical services cannot be provided through virtual consultations.
Clients consent to receiving services electronically and understand they may withdraw consent at any time.
7. HIPAA NOTICE OF PRIVACY PRACTICES
Velocity Athletic Training is committed to protecting the confidentiality of health information.
Where applicable under the Health Insurance Portability and Accountability Act (HIPAA), Protected Health Information (PHI) will be used and disclosed only as permitted or required by law.
Clients have the right to:
- inspect health records where applicable;
- request corrections;
- receive an accounting of disclosures where required;
- request restrictions on certain uses and disclosures, subject to legal limitations;
- receive confidential communications by reasonable alternative means;
- file a privacy complaint without fear of retaliation.
Not all services provided by Velocity Athletic Training are subject to HIPAA. When HIPAA does not apply, health information will nevertheless be handled using commercially reasonable privacy and security safeguards and applicable privacy laws.
8. Photo, Video and Media Release
Velocity Athletic Training respects the privacy and image rights of every client, participant, employee, volunteer, contractor, corporate partner, and visitor.
Photographs, video recordings, audio recordings, testimonials, interviews, or other media that may identify an individual will not be used for marketing, advertising, promotional, educational, website, website, social media, print, digital publications, or other public-facing purposes without the individual's prior written consent.
Before any identifiable photographs, videos, testimonials, or recordings are used, the individual must voluntarily complete and sign a Velocity Athletic Training Photo, Video and Media Release Form.
The signed Media Release authorizes Velocity Athletic Training to use the approved media for purposes described in the release. Participation in photographs or video recordings is entirely voluntary, and choosing not to sign a Media Release Form will not affect a client's ability to participate in programs or receive services.
Velocity Athletic Training will not knowingly publish photographs, videos, or other identifiable media of minors without the prior written consent of a parent or legal guardian, except where otherwise permitted by applicable law.
Individuals who have previously granted written permission may request that Velocity Athletic Training discontinue the future use of their photographs, videos, or other media by submitting a written request. While Velocity Athletic Training will make reasonable efforts to cease future use, materials already published, distributed, printed, or otherwise lawfully released before receipt of the request may not be capable of being recalled or removed from all locations.
All photographs, videos, graphics, recordings, and other media created, commissioned, or owned by Velocity Athletic Training remain the property of Velocity Athletic Training unless otherwise agreed to in writing. Unauthorized copying, downloading, reproduction, modification, distribution, or commercial use of Velocity Athletic Training media is strictly prohibited and may result in legal action to protect the company's intellectual property rights.
9. Refund, Cancellation & Rescheduling Policy
Velocity Athletic Training values the time of our clients and our professional staff. To ensure fairness and efficient scheduling, the following Refund, Cancellation & Rescheduling Policy applies to all consultations, appointments, personal training sessions, corporate wellness services, nutrition consultations, virtual appointments, telehealth services, memberships, webinars, and other professional services unless otherwise stated in a separate written agreement.
Appointment Cancellations
Clients must provide a minimum of 48 hours' advance notice to cancel or reschedule any scheduled appointment.
Cancellation requests may be submitted by email, telephone, or through another approved booking method designated by Velocity Athletic Training.
Late Cancellations
Appointments cancelled with less than 48 hours' notice will be charged 100% of the scheduled service fee.
No refund, credit, or rescheduling will be provided for late cancellations.
Missed Appointments (No-Show Policy)
If a client fails to attend a scheduled appointment without providing the required 48 hours' advance notice, the appointment will be considered a No-Show.
No-Show appointments are subject to 100% of the scheduled service fee, and the appointment will be forfeited.
Rescheduling Appointments
Appointments may be rescheduled without penalty when at least 48 hours' advance notice is provided.
Rescheduled appointments are subject to availability and cannot be guaranteed for a specific date or time.
Refund Policy
Refund requests must be submitted within seven (7) calendar days of the original purchase date.
Approved refunds will be processed using the original method of payment whenever possible.
No refunds will be issued after seven (7) calendar days from the date of purchase.
Except where required by applicable law, no exceptions will be made to this policy.
Digital Products, Memberships & Downloadable Materials
Unless otherwise required by applicable law or expressly stated in writing, all sales of:
- downloadable resources;
- digital products;
- online educational materials;
- webinars (live or recorded);
- memberships;
- subscriptions;
- online programs; and
- other digital content
are final once access has been granted or the material has been delivered.
Client Responsibility
Clients are responsible for:
- arriving on time for scheduled appointments;
- ensuring accurate contact information is provided;
- confirming appointment dates and times;
- having appropriate internet access and equipment for virtual appointments; and
- notifying Velocity Athletic Training promptly if they are unable to attend.
Late arrival may shorten the appointment to avoid delaying subsequent clients. The scheduled end time will generally remain unchanged.
Cancellation by Velocity Athletic Training
Velocity Athletic Training reserves the right to reschedule or cancel appointments due to illness, emergencies, severe weather, technical issues, or circumstances beyond our reasonable control.
If Velocity Athletic Training cancels an appointment, clients will be offered the opportunity to reschedule.
Memberships and Corporate Agreements
Memberships, corporate wellness contracts, and other service agreements may be governed by separate written terms. Where a separate agreement exists, its cancellation and refund provisions will apply to the extent they differ from this policy.
Policy Acknowledgement
By booking an appointment, purchasing a service, enrolling in a program, or becoming a member of Velocity Athletic Training, you acknowledge that you have read, understood, and agree to be bound by this Refund, Cancellation & Rescheduling Policy.
9. COPYRIGHT & INTELLECTUAL PROPERTY POLICY
Unless otherwise stated, all website content is the exclusive intellectual property of Velocity Athletic Training.
This includes, but is not limited to:
- logos;
- trademarks;
- slogans;
- educational materials;
- articles;
- videos;
- *photographs;
- graphics;
- downloadable resources;
- assessments;
- fitness programs;
- nutrition programs;
- mentorship materials;
- corporate wellness methodologies;
- proprietary systems;
- website design;
- original written content.
This includes proprietary concepts and branding such as:
- Desk Potato Syndrome©
- Motion is Medicine. Oxygen is Life. ©
- Get Up. MOVE. Unleash Your Inner Athlete. Be it. Live it.®
No content may be copied, reproduced, distributed, modified, republished, sold, licensed, transmitted, translated, or used to create derivative works without prior written authorization from Velocity Athletic Training.
Velocity Athletic Training actively protects its intellectual property rights and reserves the right to pursue all available legal remedies for unauthorized use.
10. LIMITATION OF LIABILITY
To the fullest extent permitted by applicable law, Velocity Athletic Training shall not be liable for any indirect, incidental, consequential, punitive, special, or exemplary damages arising from the use of this website or any services provided.
Users assume responsibility for their own decisions regarding health, exercise, nutrition, and wellness.
11. INDEMNIFICATION
Users agree to indemnify, defend, and hold harmless Velocity Athletic Training, its officers, directors, employees, contractors, instructors, affiliates, licensors, successors, and assigns from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of:
- violation of these Terms;
- misuse of the website;
- infringement of intellectual property rights;
- participation in programs or services;
- violation of applicable laws.
12. GOVERNING LAW
These policies shall be governed by and construed in accordance with the laws applicable in the Province of British Columbia, Canada, and, where applicable, the laws of the United States governing services provided to U.S. clients.
Any disputes shall be resolved in the courts of the jurisdiction agreed upon by the parties or otherwise required by applicable law.
13. CONTACT INFORMATION
Velocity Athletic Training
Email: iwin@velocityathletictraining.com
Website: www.velocityathletictraining.com
For privacy, accessibility, or legal inquiries, please contact us using the information above.