Privacy Policy and Procedures.

Get up. MOVE. Unleash Your Inner Athlete. Be it. Live it ™

We are HIPPA Certified.

We take your Athletic, Fitness, Health, Nutrition and Wellness very seriously and will make every effort to ensure that our participants are well informed of the process Velocity Athletic Training takes upon booking with us. Please read this thoroughly and if you have any questions, we are here to answer them.

Please take note that the Facilitator, Strength and Conditioning Trainer (Layla Helena Smolock), Founder and President of Velocity Athletic Training has gone through Security and Criminal background checks which were required for high profile Corporate Health and Wellness Consulting and Management positions overseas and within Canada.

Velocity Athletic Training recognizes the importance of privacy and the sensitivity of your Personal Information (as defined below).

Velocity Athletic Training believes in protecting your privacy. This policy outlines how we manage your Personal Information and safeguard your privacy. By providing Personal Information to us, you agree to the terms of this policy. However, we are committed to continuous improvement and value your input. We welcome your comments and/or suggestions for improving this policy. If you have any concerns, please contact us at the address at the end of this policy.

This policy covers our treatment of Personal Information that we collect, both through our website and through communications or interaction we may have with you (such as e-mails, telephone conversations, face-to-face or correspondence). This policy also covers our treatment of any information shared with us by third parties (This would include your Physician, Physiotherapist, Sport Medicine Specialist). Since Velocity Athletic Training regularly reviews all of its policies and procedures, we may change this policy from time to time and such changes will be effective from the date of revision.

MEANING OF “PERSONAL INFORMATION” “Personal Information” means personally identifiable information, including without limitation names, addresses, financial and credit information health information and consumer preference information.

COLLECTION, USE AND DISCLOSURE OF PERSONAL INFORMATION Velocity Athletic Training does not and will not give, sell, rent, share or loan your Personal Information to others except with your prior permission, as disclosed in this policy, as may be permitted or required by law, or in certain cases if we engage a third party to provide services to us and the third party is bound by confidentiality obligations.

Velocity Athletic Training takes reasonable steps to ensure that your Personal Information is kept safe from loss, unauthorized access, modification or disclosure. Personal Information will be retained in accordance with this policy only for as long as may be necessary or relevant for the purpose of collection or as may be required or permitted by law, after which time it will be destroyed or made anonymous unless you further consent to its continued retention.

We will generally notify you of the purposes of the collection, use and disclosure of the Personal Information at the time of collection, unless the purpose is obvious and you voluntarily provide the information (as in the case of providing your credit card, payment by cheque to pay for Personal Training Package (s) and or merchandise of Velocity Athletic Training, or we are required or authorized by law to do so. Without limiting the foregoing, Velocity Athletic Training may collect, use and disclose particular types of Personal Information as follows:

Website

You may visit Velocity Athletic Training website without registering or providing any Personal Information at all. However, at certain portions of our website, such as the contact page and or SHOP Velocity, please remember that you control what Personal Information you provide to Velocity Athletic Training while visiting our website. We have taken measures to add Firewall Protection and our site is continuously being analyzed for viruses. If you wish to send us confidential information, please notify us first to make arrangements. Velocity Athletic Training website does use cookies or automatically collects Personal Information from visitors. You have the right to decline.

Par-Q Form

The Par-Q Form is designed by Health Canada. This form identifies the health status of our participants in order to assist Velocity Athletic Training, its trainer (s) in designing professional and safe programs. It is mandatory to complete. Velocity Athletic Training has the right to refuse its services, if a participant does not complete this initial step. If a participant (s) have answered “YES” to two or more major health issues revealed in completion of the Par-Q Form, a doctor’s note is mandatory for clearance to begin a lifestyle change. This is third party sharing. This information is kept strictly confidential between the parties (Personal Trainer, Physician and Client)

Online Services

To enhance the protection, privacy and safety of our clients, Velocity Athletic Training will not engage in offering Online Personal Training Services and Fitness Classes.

Liability

All Liability forms are required to be completed prior to participating in Velocity Athletic Training 1-1 Personal Training, Outdoor Conditioning Classes and any events hosted by Velocity Athletic Training. We have the right to refuse participation if these forms are not completed prior to Booking and prior to Participation.

Media and Social Media

The use of Photographs, Videos of our clients in Advertising, Social Media and our Website (Velocity Athletic Training) will not be utilized without prior written Press Release Consent from our clients. Our clients have the right to refuse the use of their photos in our Media and Social Media channels.

Copyrights, Intellectual Property, Trademarks

Velocity Athletic Training reserves the right to all its copyrighted content, (wording, colours and fonts) displayed on our website, in emails, on social media, advertising or other locations. You may not re-distribute or re-publish, or use Velocity Athletic Training (its name, its logo, tagline) and any content (wording, colours and fonts), its services (Personal Training Packages), Corporate Wellness Programs & Workshops and any other services created and implemented, without the explicit written permission from Helena Smolock, Founder and President of Velocity Athletic Training.

Velocity Athletic Training is a Registered Trademark with the USPTO. Using our logo and its contents will lead to legal action.

CONTACT

Should you have any further questions or concerns about the Privacy of Information Policy and Procedures you provide to Velocity Athletic Training or if you wish to contact us regarding what Personal Information of yours we would retain, you may contact us.

Refunds

Only credits for other services or products of equal value. In some, the difference must be paid.

By email:

[email protected]

Attention:  Helena Smolock CPT-RNC, Founder and President Velocity Athletic Training