PRIVACY POLICY

The information we collect depends on how you interact with Velocity Athletic Training. It may include:

• Contact and identity details — such as your name, email address, phone number, and any message you send through our contact or inquiry forms.
• Service and booking information — details you provide when requesting personal training, corporate wellness, nutrition consultations, membership information, or related services.
• Health and fitness information — information you choose to share for program design and safety, such as responses on health screening forms (for example, a Par-Q form), liability waivers, or notes from your physician or allied health providers when you provide them.
• Technical and usage information — such as browser type, device information, pages visited, and approximate location derived from IP address, when collected through cookies or similar technologies (see below).
• Communications — content of emails, calls, or other correspondence you have with us.

You may browse portions of our website without creating an account or submitting personal information. You control what you choose to share when you complete a form or contact us directly.

We use the information we collect to:

• Respond to inquiries and provide requested information about our services.
• Process booking requests, membership applications, and service-related communications.
• Design safe, appropriate training, wellness, and nutrition programs based on information you provide.
• Operate, maintain, and improve our website and client experience.
• Send service-related messages, such as confirmations or follow-ups related to a form you submitted.
• Understand website usage and marketing performance when you have accepted non-essential cookies (see below).
• Protect our website, forms, and users from spam, abuse, and unauthorized access.
• Meet legal, regulatory, or contractual obligations when applicable.

We retain personal information only for as long as reasonably necessary for the purposes described above, unless a longer retention period is required or permitted by law. When information is no longer needed, we take steps to delete it or make it anonymous where appropriate.

Cookies and similar technologies are small files or identifiers stored on your device that help websites function and, in some cases, understand how visitors use a site.

When you accept non-essential cookies, we may enable third-party analytics tools to help us understand how visitors use the site. Our primary analytics provider is Google Analytics 4 (GA4), when configured for this website.

We use Google Consent Mode so that analytics and advertising storage remain denied until you click Accept. If you reject cookies, or have not yet made a choice, we do not load Google Analytics or similar marketing scripts through our consent-controlled loader.

Google may collect information about your device, browser, pages viewed, and general site interactions according to Google's Privacy Policy. We configure GA4 to load only after consent and without enabling advertising personalization signals on this site.

Other tools that may be added in the future include Google Tag Manager, Meta Pixel, Hotjar, TikTok Pixel, or LinkedIn Insight Tag. Any such tool will follow the same consent-first loading approach.

You can withdraw consent for non-essential tracking by clicking Cookie Preferences in the site footer and choosing Reject, or by clearing your browser storage and selecting Reject when the banner reappears.

When you submit a contact form, booking request, membership application, or other inquiry on this website, the information you enter is sent to Velocity Athletic Training for review and follow-up. Form submissions may be delivered by email to our team and processed through service providers that help us operate the site (such as email delivery and spam protection services).

Please do not submit sensitive medical information through a general contact form unless we have asked you to do so through a secure process. For health screening, liability, and program-related forms, we will explain how that information will be used at the time it is collected.

Certain forms may prompt you to schedule a discovery call or appointment after submission. Submitting a form does not by itself create a client relationship; it begins a conversation about our services.

We do not sell your personal information. We may share information only in the following circumstances:

• Service providers — trusted vendors who help us operate the website, deliver email, protect forms, or provide scheduling tools, under obligations to use data only for our instructions.
• With your direction or consent — for example, coordinating with a physician or specialist when you authorize that sharing for your program.
• Legal and safety reasons — when required by law, court order, or to protect the rights, safety, and security of Velocity Athletic Training, our clients, or others.
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to appropriate confidentiality protections.

We take reasonable steps to protect personal information from loss, unauthorized access, modification, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

You have several choices regarding your information:

• Cookie preferences — accept or reject non-essential cookies using the banner on our website, or reset your choice by clearing browser cookies and local storage for this site.
• Marketing communications — if we send promotional messages, you may opt out using unsubscribe instructions in those messages, where applicable.
• Information requests — you may contact us to ask what personal information we hold about you or to request correction of inaccurate information, subject to applicable law.
• Media and social media — photos or videos of clients will not be used in advertising, social media, or on our website without prior written consent. You may decline media use at any time.

If you have questions about this Privacy Policy, your personal information, or your cookie preferences, please contact us:

Velocity Athletic Training
Blaine, WA, USA

Email:
iwin@velocityathletictraining.com

Contact form:
velocityathletictraining.com/contact

Attention: Helena Smolock, Founder and President, Velocity Athletic Training